Privacy policy

Privacy Policy

Collection and Use of Personal Data

Personal data is information that can identify you directly or indirectly. It also includes anonymous data linked to information that can identify you. Data that's been permanently anonymized or combined so it can no longer identify you isn't considered personal data. We stick to principles of legality, fairness, and transparency when we process your data. We only use the necessary data for specific purposes and take strong technical and administrative steps to keep your data secure. We use personal data to help verify accounts, monitor user activity, and boost safety and security, like investigating fraud or potential policy violations. This processing is based on our legitimate interest in keeping our products and services safe for everyone. Here's a breakdown of the personal data we might collect and how we use it.

What Personal Data We Collect

  1. Data You Provide:
  2. We collect personal data you give us when you use our products and services or interact with us. This happens when you:
    • Create an account.
    • Contact us for support.
    • Participate in surveys.
    • Use our online help or chat tools.
    • If you make a purchase, we collect data related to that transaction, including payment details (like credit card number and other card info), billing, shipping, and contact information.
  3. Data About Use of Our Services and Products:
  4. When you visit our websites or use our services, we might collect data about your device. This includes its unique identifier, IP address, operating system, browser type, usage information, and diagnostic information. If available, our services might use GPS, your IP address, and other tech to figure out your device's approximate location, which helps us improve our products.

How We Use Your Personal Data

Generally, we use personal data to deliver, improve, and develop our products and services, to communicate with you, to offer you relevant advertising, and to protect both you and us.

  1. Providing, Improving, and Developing Our Products and Services:
  2. We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using data for analysis, research, and audits. This processing is based on our legitimate interest in offering you great products and services and ensuring our business runs smoothly. If you join a contest or promotion, we might use your data to manage those programs. Some activities have extra rules, so please read them carefully before participating.
  3. Communicating With You:
  4. With your prior consent, we may send you marketing messages about our own products and services. We'll also use your data to communicate about your account or transactions, and to let you know about our policies and terms. If you don't want marketing emails anymore, just contact us to opt-out. We also use your data to handle and respond to your requests when you reach out. With your prior consent, we might share your personal data with third-party partners who could send you marketing messages about their products and services.
  5. Note: For any data uses described above that need your prior consent, you can always withdraw your consent by contacting us.

Cookies and Other Technologies

Cookies are small text files stored on web browsers. They're widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use similar technologies, like data stored on your browser or device, and identifiers linked to your device. In this Privacy Policy, we refer to all these technologies as "cookies." We use cookies to provide, protect, and improve our products and services. This includes personalizing content, offering and measuring ads, understanding user behavior, and ensuring a safer experience. The specific cookies we use can vary depending on which websites and services you use.

Disclosure of Personal Data

We share certain personal data with strategic partners who help us provide our products and services or assist with marketing to customers. We only share personal data with these companies to deliver or improve our products, services, and advertising. We will not share your data with third parties for their own marketing purposes without your explicit consent.

We may also share personal data:

  1. To Meet Legal Obligations:
  2. Sometimes, laws, legal processes, lawsuits, or requests from public and government authorities (inside or outside your country of residence) require us to disclose personal data. We might also disclose data if we genuinely believe it's necessary for national security, law enforcement, or other public safety concerns.
  3. For Business Transfers:
  4. In events like a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale of any part of our business (including bankruptcy-related proceedings), we may transfer any and all personal data to the relevant third party.
  5. To Protect Our Rights and Users:
  6. We may disclose personal data if we determine it's reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Children's Privacy

Our products and services are designed for adults. We do not knowingly collect, use, or share data from children under 16. If we find out we've collected personal data from a child under 16 (or the equivalent minimum age in your area), we'll take steps to delete that data as quickly as possible. Please contact us immediately if you become aware that a child under 16 has given us personal data.

Your Rights

We take reasonable steps to ensure your personal data is accurate, complete, and current. You have the right to access, correct, or delete the personal data we collect. You can also restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured, standard format. You may also file a complaint with the appropriate data protection authority regarding your personal data processing. To protect your privacy and the security of your personal data, we may ask for information to confirm your identity and your right to access such data, and to help us find and provide the personal data we hold. In some cases, applicable laws or regulations might allow or require us to refuse to provide or delete some or all of the personal data we hold. You can contact us to exercise your rights, and we'll respond to your request within a reasonable timeframe, typically less than 30 days.

Third-Party Websites and Services

Our websites, products, and services may contain links to or allow you to access third-party websites, products, and services. When you click on a link to a third-party website, we don't take on any responsibility for their privacy policies or practices. We're not responsible for how those third parties handle your privacy or the content in their products and services. This Privacy Policy applies only to data we collect through our own products and services. We encourage you to read the privacy policies of any third party before using their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures to protect your data and prevent unauthorized access. We're committed to using the data we collect correctly. We'll keep your personal data for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law.

Changes to This Privacy Policy

We might update this Privacy Policy from time to time to keep up with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the updated Privacy Policy means you accept the revised policy. If you don't agree to the updated Privacy Policy, please stop using our products or services and contact us to close any accounts you may have created.

Contact Us

If you have any questions about this Privacy Policy or its implementation, here's how you can reach us: Email: hi@drapely.com